Baptism Dates and My CRM
How do we add a baptism date to a person’s profile if it isn’t syncing from our CRM?
If a baptism date is not automatically pulling into a person’s profile from your CRM, you can still add and manage this information using custom fields in Nurture.
Recommended setup
The best place to store this information is in a custom people field, such as:
baptism_date
This ensures the data is properly structured and can be used consistently across profiles and reporting.
If the field is not syncing correctly
If the baptism date is currently stored in a different field or location in your CRM, you may need to:
- Move or map the data into the correct custom field (e.g.,
baptism_date) in your CRM - Confirm the field is aligned with Nurture’s expected field structure
Important next step
Once the field has been updated or relocated, please contact Support. Our team will:
- Coordinate with the development team if needed
- Ensure the baptism date begins syncing properly between your CRM and Nurture
Summary
To ensure reliable syncing:
- Use a dedicated custom field like
baptism_date - Align the field structure between systems
- Contact Support after changes are made so syncing can be properly configured