Nurture Notes and My CHMS

Can a note entered into Nurture write back to my CHMS?

Yes, notes entered into Nurture can be written back to your CHMS, but this requires proper configuration of a designated field in your CHMS.

How note syncing works

To enable this functionality, you must first specify which field in your CHMS should receive the notes from Nurture. In many cases, organizations create a custom field such as “Nurture Notes” within their CHMS profiles. This field acts as the destination where Nurture can write back information.

Important limitations

While Nurture can push notes into your CHMS, the reverse is not supported, notes from your CHMS cannot sync back into Nurture. The data flow is one-directional, from Nurture to your CHMS only.

Next steps to enable syncing

Once you have created the appropriate field in your CHMS, you should contact support. Our team will coordinate with the development team to configure and ensure that notes from Nurture are properly syncing into your CHMS field.

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