1. Setting Up Your Church in Nurture
Getting started with Nurture involves three key steps:
Step 1: Connect Your Data
- Integrate
- Your church management system (CRM).
- Your giving management system
- Your mass email communications system
- Your phone communication platform
Step 2: Configure Engagement
Define how attendance, groups, serving, and giving are tracked.
Step 3: Set Up Your Team
Add staff and key leaders who will help manage care.
You don’t need everything perfect to start.
The goal is simple:
Start seeing people clearly as soon as possible.
2. Connecting Your Giving + CRM Platform
Nurture integrates with your existing giving and CRM platform to bring in people and activity data.
This allows Nurture to:
- Track engagement automatically
- Identify trends over time
- Trigger alerts and insights
When connecting your giving and CRM platform:
- Ensure data is clean and up to date
- Confirm key fields are syncing (attendance, groups, giving)
- Test with a small group before full rollout
Your giving and CRM platform remains your source of truth, Nurture adds intelligence on top.
3. Understanding Engagement Categories
Engagement categories define how Nurture interprets your data.
They map your church’s activities into the four pillars:
- Attendance
- Groups
- Serving
- Giving
For example:
- Sunday service → Attendance
- Small group → Groups
- Volunteer team → Serving
Clear categories ensure:
- Accurate insights
- Meaningful alerts
- Better follow-up decisions
4. How Data Sync Works
Nurture regularly syncs with your CRM to keep data up to date.
This includes:
- New people
- Attendance records
- Group participation
- Giving activity
Syncing will happen every night.
It’s important to understand:
Nurture reflects what’s in your CRM.
Clean data = better insights.