Knowledge Base

Use these trainings to learn key features and functions of Nurture, facilitate deeper connections, and make an even bigger impact in the lives of the people at your church.

Understanding Resolved Claims

Steps:

If a congregant's status changes (e.g., from At Risk to Active), the claim automatically resolves.
The item moves to the Resolved tab.
This is based on updated activity data and requires no manual action.

Assigning Campus Access

Configuring Giving Access

Assigning User Permission Levels

Adding a New User

Using Presenter Mode and Auto-Refresh

Accessing Other Engagement Levels and Categories

Analyzing Front Door vs Back Door Metrics

Understanding Detailed Stats Per Category

Reviewing Congregants Contacted via Touchpoints

Monitoring Connected vs Not Connected Congregants

Reviewing Unclaimed vs Claimed Congregants

Accessing and Understanding the Insights Tab

Promoting or Demoting a Team Member

Removing Members from a Team

Adding Members to a Team

Creating, Editing, and Deleting a Team

Filtering in the People Tab

Performing Bulk Actions in Alerts & Opportunities

Using Filters in Alerts & Opportunities Tabs

Understanding Resolved Claims

Marking Items as Complete

Taking Action on Claimed Items

Filtering to Claim an Item

Claiming An Item

Exploring the Opportunities Tab

Introduction To Claiming An Item

Claiming An Item And Creating Touchpoints

Engaement Levels

Known Relationship

Opening A Profile

Introduction To Connections