Knowledge Base

Use these trainings to learn key features and functions of Nurture, facilitate deeper connections, and make an even bigger impact in the lives of the people at your church.

Reviewing Unclaimed vs Claimed Congregants

Steps:

In the Insights tab, locate the Unclaimed vs Claimed section.
Review the number and percentage of:
- Unclaimed – not assigned to any staff member.
- Claimed – assigned to a staff member for follow-up.
Use this data to identify gaps in pastoral care or onboarding.

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Assigning Campus Access

Configuring Giving Access

Assigning User Permission Levels

Adding a New User

Using Presenter Mode and Auto-Refresh

Accessing Other Engagement Levels and Categories

Analyzing Front Door vs Back Door Metrics

Understanding Detailed Stats Per Category

Reviewing Congregants Contacted via Touchpoints

Monitoring Connected vs Not Connected Congregants

Reviewing Unclaimed vs Claimed Congregants

Accessing and Understanding the Insights Tab

Promoting or Demoting a Team Member

Removing Members from a Team

Adding Members to a Team

Creating, Editing, and Deleting a Team

Filtering in the People Tab

Performing Bulk Actions in Alerts & Opportunities

Using Filters in Alerts & Opportunities Tabs

Understanding Resolved Claims

Marking Items as Complete

Taking Action on Claimed Items

Filtering to Claim an Item

Claiming An Item

Exploring the Opportunities Tab

Introduction To Claiming An Item

Claiming An Item And Creating Touchpoints

Engaement Levels

Known Relationship

Opening A Profile

Introduction To Connections